SINGULAR GENOMICS SYSTEMS, INC. ONLINE TERMS AND CONDITIONS
IMPORTANT – PLEASE READ THESE TERMS AND CONDITIONS (this "Agreement") CAREFULLY BEFORE DOWNLOADING, USING, OR PURCHASING ANY PRODUCTS OR SERVICES FROM Singular Genomics Systems, Inc. ("Singular" OR "WE"). THIS IS A LEGAL DOCUMENT THAT GOVERNS THE PURCHASE OF AND YOUR USE OF THE PRODUCTS AND THE PROVISION OF THE SERVICES PROVIDED TO YOU BY SINGULAR. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT DOWNLOAD, USE, OR PURCHASE THE PRODUCTS OR SERVICES. IF YOU ARE AN INDIVIDUAL ACCEPTING THESE TERMS ON BEHALF OF AN ORGANIZATION, YOU HEREBY REPRESENT THAT YOU ARE AUTHORIZED TO ENTER INTO THIS AGREEMENT ON BEHALF OF AND TO BIND SUCH ORGANIZATION TO THE TERMS OF THIS AGREEMENT. YOU AND YOUR ORGANIZATION ARE REFERRED TO HEREIN AS "YOU" OR "CUSTOMER."
This Agreement, together with the applicable quotation, offer, order, or purchase order, collectively constitute the entire agreement by Singular, to the Customer identified therein. The terms and conditions of this Agreement are expressly incorporated by reference into such quotation, offer, or purchase order and shall take precedence over and shall govern over any inconsistent or conflicting terms contained in any other quotation, offer, order, or purchase order between Singular and the Customer.
1. DEFINITIONS.
"Aggregated Anonymized Data"
means data submitted to, collected by, or generated by Singular in connection with the Services and Deliverables, but only in aggregate, anonymized form which can in no way be linked specifically to Customer or any individual.
"Consumables"
means the proprietary reagents, kits, and tools, described in the Quotation and delivered to Customer hereunder by or on behalf of Singular intended by Singular for use with Singular Instruments, including Custom G4X Panels.
"Custom Content"
means molecules, including proteins, genes, or other polynucleotide sequences specified by Customer.
"Customer's Designated Services Contact"
means the individual designated as such to Singular prior to delivery of the Product.
"Deliverables"
means those deliverables to be provided by Singular to Customer as the result of the Professional Services and identified as "Deliverables" in the Quotation.
"Delivery Location"
means the delivery location specified by Customer in the applicable Quotation.
"Instrument"
means the proprietary Singular branded instrument described in the Quotation and delivered to Customer hereunder by or on behalf of Singular.
"Instrument Specifications"
means Singular's published specifications of the Instrument.
"Product"
means each of the Instrument, Software, and Consumables. References to "Product" means any and all such Products, while reference to a single type of Product (e.g., a reference solely to the Instrument) means just such specific Product.
"Product Services"
means the support services related to the Products, including (a) on-site support, (b) Software and Instrument support, (c) preventative maintenance, and (d) validation, as described in this Agreement.
"Professional Services"
means the professional services to be provided by Singular to Customer, other than Product Services.
"Fee(s)"
means the fee(s) for the applicable Product and/or Services set forth in the Quotation.
"Quotation"
means any Singular quotation, statement of work, or other ordering documentation.
"Services"
means those Product Services and/or Professional Services described in the Quotation to be provided by Singular to Customer.
"Shipping Fees"
means the shipping and handling fees applicable to an Instrument or Consumable, as set forth in the applicable Quotation. In certain circumstances, Singular may not determine exact Shipping Fees until immediately prior to shipment of the applicable Product, and will inform Customer of such amounts promptly upon such determination.
"Singular's Designated Services Contact"
means the contact designated as such to Customer prior to delivery of the Product.
"Software"
means (i) the Instrument operating system software and/or firmware, including Singular Instrument control software and/or firmware, and (ii) the Singular data analysis software provided by Singular to Customer and/or made available by Singular for download in conjugation with Customer's purchase of a Singular Instrument, in object code or executable form.
2. FEES AND PAYMENT.
2.1
Except as otherwise set forth herein or separately agreed to in a Quotation, Singular will invoice Customer, and Customer will pay within thirty (30) days after the date of such invoice, (a) the applicable Fee(s), (b) sales, revenue or excise tax, use tax, value added tax, goods and services tax, withholding and other taxes, customs, duties, and fees imposed by any federal, state, or local government authority applicable to Customer's receipt and/or use of the applicable Products and/or Services hereunder ("Taxes"), and (c) where the applicable Product is an Instrument or Consumable, Shipping Fees. Fees for Services may be subscription-based and/or charged in installments and may automatically renew, as further described in the Quotation. Customer will pay all amounts in United States Dollars from a bank in the United States.
2.2
Failure to pay invoices on time constitutes a material breach of this Agreement and Singular reserves the right to terminate this Agreement immediately with respect to all Products or Services if any single Product or Service is not timely paid for in full, and, where applicable, charge Customer for any return shipping and handling charges. Singular may elect to retain title to Products and any resale purchase price claims, until Singular receives payment in full, and where title retention is not fully valid or enforceable, Singular may elect to retain a security interest in Products sold to Customer to secure Customer's payment obligations to Singular, and Customer will execute any documents necessary to create and perfect this interest. Singular may also suspend the performance of Services until overdue amounts are paid in full.
2.3
Except as expressly set forth in a Quotation, Customer will reimburse Singular for all reasonable, documented, out-of-pocket expenses incurred by Singular in performance of the Services.
3. INSTRUMENT AND CONSUMABLES DELIVERY; INITIAL INSTRUMENT INSPECTION.
3.1
Singular will deliver the Instrument and/or Consumables (as applicable) to Customer at the Delivery Location, during the estimated timeframe listed in the order confirmation provided to Customer after Customer's acceptance of a Quotation. If Singular anticipates that it will not deliver such Product(s) within such range, it will promptly notify Customer. Within ten (10) days after receiving such notice, Customer will notify Singular of its choice (as Singular's sole liability and Customer's sole remedy) to either (a) cancel its purchase of such Product(s) and terminate this Agreement, or (b) agree to receive delivery of such Product(s) at a later date, to be mutually agreed by the parties.
3.2
At least thirty (30) days prior to anticipated delivery of the Instrument and/or Consumables (as applicable), Singular will notify Customer to arrange for a mutually-agreeable specific delivery date with respect to each such Product. Risk of loss in such Product(s) will pass to Customer upon delivery of such Product(s) to the Delivery Location (the "Product Delivery Date").
3.3
Within thirty (30) days following the Product Delivery Date for the Instrument (the "Inspection Period"), Singular will (with reasonable assistance from Customer) demonstrate use of the Instrument at Customer's location to validate compliance with the Instrument Specifications, and upon such successful demonstration, Customer will accept the Instrument as conforming with such Instrument Specifications, pursuant to a signed letter of acceptance in the form therefore provided by Singular. Upon signature of such letter of acceptance, Singular will invoice Customer for the Instrument as described in Section 2.1. During the Inspection Period for the Instrument, Singular may provide, at no additional cost to Customer, Consumables necessary to validate the Instrument Specifications. No such Inspection Period will apply to Consumables, which will be deemed accepted upon delivery, but are subject to the warranty set forth in Section 5.1.
3.4
Title to the Instrument and Consumables will only pass to Customer upon payment in full as described in Section 2.1 (such date, the "Completed Sale Date"). Singular at all times retains title to the Software, as described more fully in Section 8.1.
3.5
If during the Inspection Period, Customer identifies an Instrument Defect (defined below), and thereafter Singular is able to independently verify such Instrument Defect, the parties will perform the applicable warranty procedures set forth in Section 5.1. In such case, the acceptance procedures set forth above will be reapplied to the repaired or replaced Instrument (if applicable). If the Instrument is still not accepted within ninety (90) days following the applicable Product Delivery Date, either party may immediately terminate this Agreement upon written notice to the other, title to the Instrument will not pass to Customer, and Singular will arrange for transport of the Instrument back to Singular at its cost.
4. PROVISION OF SERVICES.
4.1
Singular will use commercially reasonable efforts to provide Customer with Services and to deliver any Deliverables (as applicable) in accordance with the Quotation. Customer will provide reasonable access to and cooperation with Singular in order to permit Singular to perform its Services obligations. Singular shall determine the time, place, methods, details and means of performing the Services. Except as otherwise provided in a particular Quotation, Singular shall be responsible to provide the tools, equipment, consumables, know-how and other items necessary to perform the Services.
4.2
Singular will direct any communications related to Services to Customer's Designated Services Contact, unless otherwise requested by Customer. A party may modify its Designated Services Contact at any time upon written notice to the other party.
4.3
Initial support services for Instruments ("Initial Support Services") will be provided by Singular for twelve (12) months following the Completed Sale Date for such Instrument (the "Initial Support Term"). Further Product Services in the form of an extended warranty or "Service Plan" (the "Extended Support Term") and the applicable Fee therefor must be agreed by the parties in a separate Quotation. Singular reserves the right to increase the Fees for additional Product Services beyond the Initial Support Term. The availability of Product Services beyond a warranty term expressly set forth herein does not create or imply any warranty extension.
4.4
During the Initial Support Term or Extended Support Term, once Customer has submitted a request for Product Services, if Singular determines, in its sole discretion, that onsite repair is necessary, Singular will send an on-site service representative as soon as possible during business hours given the availability and accessibility for both parties. During the Initial Support Term or Extended Support Term, Singular may also provide preventative maintenance on-site visits as needed, in its sole discretion, which may result in system or Instrument downtime to Customer. The parties will cooperate to schedule such preventative maintenance visits at a time during business hours that is mutually convenient for both parties. During the Initial Support Term or Extended Support Term, Singular will incur all costs associated with travel, labor and parts/materials expenses associated with prescribed preventative maintenance visits.
5. WARRANTIES; DISCLAIMER.
5.1 Instrument Warranty; Consumables Warranty.
5.1(A)
Subject to the terms and conditions of this Agreement, Singular warrants to Customer that (i) the Instrument as delivered and under normal use in compliance with all Documentation will comply with the Instrument Specifications for one (1) year following the Completed Sale Date for such Instrument, and (ii) that the Consumables will meet the specifications provided to Customer upon delivery, until the expiration date of such Consumable set forth on the package label (the "Shelf Life"). If Customer at any time believes there has been a breach of either warranty, Customer will promptly notify Singular's Designated Services Contact. If Singular can independently verify that a failure of either of the foregoing warranties exists and is not attributable to Customer's act or omission, it shall be deemed a "Defect" and subject to the applicable remedies set forth in this Section 5.
- With respect to Instrument Defects, Singular will use commercially reasonable efforts to address the problem at no cost to Customer, including travel, labor, Instrument parts and additional supply of Consumables required to test the Instrument. If such efforts fail to correct the Instrument Defect, Singular will, at its sole option, repair or replace the Instrument or, if Singular determines in its sole discretion that it is not possible or reasonably practical to do so, grant Customer a refund as described below. Customer will provide reasonable access to and cooperation with Singular in order to permit Singular to verify the Instrument Defect and perform its obligations in this Section 5.1; Customer understands and agrees that failure to do so will prevent Singular from performing such obligations and may, at Singular's option, void the warranty set forth herein. If Singular opts to replace or repair an Instrument with an Instrument Defect, it will bear the cost of freight and insurance to the point of repair or return and for return of a repaired or replacement Instrument to Customer. Any Instrument repaired or replaced by Singular will be covered by the warranty described in Section 5.1 only for the remainder of the warranty period for the original Instrument. If Singular opts to grant a refund for an Instrument Defect, it will refund the Fees actually paid by Customer for the Instrument.
- With respect to Consumables Defects, Singular will, at its option, (i) provide replacement Consumables for those affected by the applicable Defect or (ii) grant Customer a refund as described below. Singular will bear the cost of freight and insurance for shipping replacement Consumables to Customer. Any Consumable replaced by Singular will be covered by the warranty described in Section 5.1 for the Shelf Life of such replacement Consumable, unless otherwise agreed by the parties. If Singular opts to grant a refund for a Consumable Defect, it will refund the Fees actually paid by Customer for the affected Consumable, which may be a pro-rated amount based on the total number of Consumables purchased under the applicable Quotation.
5.1(B)
THE REMEDY CHOSEN BY SINGULAR ACCORDING TO SECTIONS 5.1(A)(I) AND (II) (RESPECTIVELY AND AS APPLICABLE TO THE AFFECTED PRODUCT) IS CUSTOMER'S SOLE REMEDY, AND SINGULAR'S SOLE LIABILITY, WITH RESPECT TO ANY BREACH OF WARRANTY CONCERNING THE INSTRUMENT OR CONSUMABLES UNDER THIS AGREEMENT.
5.2 Services Warranty.
Singular warrants to Customer that it will perform the Services in a professional and workmanlike manner. Singular does not guarantee any specific outcome of the Services, including, with respect to Product Services, that it will be able to fix any problem the Customer may be experiencing, or with respect to Professional Services, that any results can be achieved. CUSTOMER'S SOLE REMEDY, AND SINGULAR'S SOLE LIABILITY, WITH RESPECT TO BREACH OF WARRANTY CONCERNING THE SERVICES, WILL BE RE-PERFORMANCE OF SUCH SERVICES. No refunds will be granted for Services.
5.3 Disclaimer.
EXCEPT AS SET FORTH IN SECTIONS 5.1 AND 5.2, THE PRODUCTS, SERVICES, DELIVERABLES AND ANYTHING ELSE PROVIDED UNDER THIS AGREEMENT, ARE PROVIDED "AS-IS," WITHOUT WARRANTIES OF ANY KIND. SINGULAR HEREBY DISCLAIMS (ON BEHALF OF ITSELF AND ITS LICENSORS AND SUPPLIERS) ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AVAILABILITY, ACCURACY, COMPLETENESS, USEFULNESS, AND QUALITY. THE PRODUCTS, SERVICES AND DELIVERABLES ARE NOT MEANT TO DIAGNOSE OR TREAT ANY CONDITIONS. NO PRODUCTS, SERVICES OR DELIVERABLES CAN OR SHOULD BE CONSTRUED AS CLINICAL OR MEDICAL ADVICE OF ANY KIND.
5.4 Exceptions.
The foregoing warranties shall not apply to, and shall be void for, any Product that (i) was subject to improper or abnormal use or storage, abuse, neglect, negligence, accident, including without limitation failure to properly perform routine maintenance and maintain the Product Site in accordance with Singular's site requirements or the use of the Product with any non-Singular product (except as may be specifically recommended, with respect to standard laboratory reagents, tools and equipment ancillary to use of the Product, in the then-current Documentation for that Product); (ii) has been repaired, altered, disassembled, reassembled; or (iii) has been removed from Customer's facility other than by Singular or its designee or in accordance with Singular instructions; or (iv) has failed due to externally caused short circuits, incorrect voltages, failure or fluctuation of electrical power, lightning, static or other improper external inputs, or due to civil unrest, threat of or actual acts of terrorism or war, embargoes, governmental actions, acts of God, earthquakes, floods, storms, fires, supplier delay, accidents, explosions, epidemics, quarantine restrictions, or other such contingencies beyond the reasonable control of the applicable party. For clarity, and without limitation, use of a Singular Instrument with consumables other than the Singular Consumables specified for use with the Singular Instrument, will void the warranty for that Singular Instrument. Any Customer attempt to repair or otherwise alter any Product, except as may be specifically pre-authorized by Singular in writing in each case, and except for cleaning and replenishment or replacement of specific elements, as may be provided in the applicable Documentation, shall void the warranty for that Product.
5.5 Customer Warranty.
Customer warrants that: (a) it is the owner of the Materials or is otherwise permitted to transfer the Materials to the Singular to perform the Professional Services; (b) it has complied with all applicable federal, state and local laws, regulations and guidelines applicable to the collection, storage, and handling of the Materials and the privacy of individually identifiable information, including but not limited to, the Health Insurance and Portability and Accountability Act of 1996 (as amended "HIPAA") and the regulations promulgated thereunder as may be amended from time to time; and (c) it will provide Singular with sufficient amount of Material to perform the Professional Services.
6. RESTRICTIONS AND RESPONSIBILITIES.
6.1
Customer must use the Product solely in accordance with any instructions and documentation provided by Singular (the "Documentation"). Documentation includes Singular's user manual, package insert, and similar technical documentation, for the Product in effect on the date that the Product ships from Singular. Documentation may be provided with the Product at time of shipment, provided electronically from Singular, or available on Singular's website.
6.2
Customer acknowledges that the Products and Services contain valuable trade secrets of Singular and its licensors and suppliers and constitute the Proprietary Information of Singular. Accordingly, the Customer will not, and will not allow any third party to: reverse engineer (except to the extent statutory law expressly prohibits or limits restrictions on reverse engineering, but only to the extent prohibited by such statute), decompile, disassemble or otherwise attempt to discover the source code, object code or underlying structure, composition or underlying information, structure, trade secrets, ideas or algorithms of the Products or Services or any related documentation or data provided to the Customer by Singular; modify, translate, or create derivative works based on the Products or Services; use the Products for any purpose other than Customer's own internal business purposes; allow any third party to use or access the Products or Services; use the Instrument with any reagent other than the Consumables, except for those third party consumables that are listed as compatible with the Instrument in the Documentation, as such Documentation may be updated from time to time; or use the Products or Services other than in accordance with this Agreement and in compliance with all applicable laws and regulations and best industry standards and practices.
6.3
Customer agrees the Consumables are licensed for Single Use Only and may not be reused. Customer is not licensed or authorized to, and agrees not to: (i) use any Consumable more than once, (ii) repackage, relabel, rebrand, refurbish, and/or remanufacture any Product, (iii) transfer (including, but not limited to, resell, donate, or loan), any Product to any third party, or (iv) adapt, modify, or reverse engineer any Product. Documentation is proprietary to Singular and may only be used in connection with the associated Product.
6.4
Without limiting any other rights or remedies of Singular under this Agreement or otherwise, any breach of Section 6.1 or any other breach of this Agreement by Customer will immediately (a) void the warranties set forth in Section 5.1, as applicable, and terminate any obligation of Singular to provide any Services, regardless of whether such Services have already been paid for, and terminate the license to Software set forth in Section 8.1. The foregoing does not limit any other legal or equitable remedy available to Singular.
6.5
Singular shall not reverse engineer or otherwise attempt to derive the composition or underlying information, structure, ideas or trade secrets embodied in any Materials, except as necessary for the performance of Singular's obligations and exercise of its rights hereunder.
6.6
So long as Customer has not breached this Agreement, Singular may make available to Customer during the term of this Agreement updates, upgrades, or bug fixes ("Updates") to the Software and/or components of the Instrument from time to time in its sole discretion as such Updates may become generally commercially available for distribution by Singular. Whether Updates are mandatory will be determined by Singular in its sole discretion. Singular will cooperate with Customer to schedule Instrument Updates at a time during business hours that is mutually convenient for both parties. Singular will notify Customer before deploying Software Updates. When possible, Software Updates will be performed remotely. Singular reserves the right to provide Software Updates by any method, in its sole discretion, including by Internet download, provision of electronic files via e-mail or physical storage medium, or by deploying service personnel to Customer's site to install such Software Updates. Updates may result in system or Instrument downtime. Singular will incur all costs associated with travel, labor and parts/materials expenses associated with mandatory Updates.
7. CONFIDENTIALITY.
7.1
Each party (the "Receiving Party") understands that the other party (the "Disclosing Party") has disclosed or may disclose information relating to the Disclosing Party's technology or business, including, but not limited to any biological or tissues samples or related materials provided in connection with the Services (the "Materials") and all other scientific, technical, regulatory and business information relating to the Services and Deliverables (collectively, including the Materials, "Proprietary Information" of the Disclosing Party). The Receiving Party agrees: (i) not to divulge to any third person any such Proprietary Information, (ii) to give access to such Proprietary Information solely to those employees with a need to have access thereto for purposes of this Agreement, and (iii) to take the same security precautions to protect against disclosure or unauthorized use of such Proprietary Information that the party takes with its own proprietary information, but in no event will a party apply less than reasonable precautions to protect such Proprietary Information. The Disclosing Party agrees that the foregoing will not apply with respect to any information that the Receiving Party can document (a) is or becomes generally available to the public without any action by, or involvement of, the Receiving Party, or (b) was in its rightful possession or rightfully known by it prior to receipt from the Disclosing Party, or (c) was rightfully disclosed to it without restriction by a third party, or (d) was independently developed without use of any Proprietary Information of the Disclosing Party. Nothing in this Agreement will prevent the Receiving Party from disclosing the Proprietary Information pursuant to any judicial or governmental order, provided that the Receiving Party gives the Disclosing Party reasonable prior notice of such disclosure to contest such order. Notwithstanding anything to the contrary, if Singular collects information related to the performance of the Products (including the occurrence of and circumstances relating to any Instrument Defect or Consumables Defect), Singular may freely use and disclose such information provided it does not identify Customer in doing so. Feedback (defined below) is Singular's Proprietary Information, deemed disclosed by Singular and to which the exceptions set forth in (b) and (d) above do not apply.
7.2
Customer acknowledges that Singular does not wish to receive any Proprietary Information from Customer that is not necessary for Singular to perform its obligations under this Agreement (including its Services obligations), and, unless the parties specifically agree otherwise, Singular may reasonably presume that any information received from Customer that is not necessary for Singular to perform such obligations is not confidential or Proprietary Information.
7.3
Customer will not have the right to disclose the existence or terms and conditions of this Agreement, unless such disclosure is approved in writing by Singular prior to such disclosure, or is made on a confidential basis as reasonably necessary to potential investors or acquirers.
8. INTELLECTUAL PROPERTY RIGHTS.
8.1
Notwithstanding anything to the contrary, including any reference to "Sale" of any Product, the Software (including any Updates thereto provided by Singular) is licensed, not sold. Subject to compliance with all terms and conditions of this Agreement (including without limitation the restrictions set forth in Section 6.1) and to all applicable end user license agreement(s), notices, terms, conditions and/or use restrictions (i) printed on any Product packaging, label, Product user manual(s) or instructions, whether provided with the Product(s) or available for download, or insert, (ii) appearing in or included with the Software or any Documentation, or (iii) listed on Singular's website, Singular grants Customer a limited, perpetual, non-exclusive, non-sublicensable, non-transferable license to use the Products for Customer's internal business purposes, solely as installed or used in the Instrument by or on behalf of Singular and solely as permitted by the functionality of the Instrument in the form it is delivered by or on behalf of Singular. All right, title and interest in and to the Products (including Software, Instruments, and Consumables), Services, and Custom G4X Panels (as defined below), including any modifications, enhancements or improvements thereto, and any intellectual property rights therein or related thereto are and shall be owned solely and exclusively by Singular and its licensors and suppliers. Except as expressly set forth in this Section 8.1, Singular does not grant any intellectual property rights or licenses by implication, estoppel, or otherwise to Customer.
8.2
Singular may offer Consumables designed by Singular to target Custom Content as part of a service offering or for Customer's use of Consumables with a Singular's G4X instrument ("Custom G4X Panels"). The identity of Customer's Custom Content is Customer's Proprietary Information, unless such information is subject to any of the exclusions set forth in Section 7.1. By submitting Custom Content to Singular, Customer grants Singular the right to use Custom Content to design and manufacture the Custom G4X Panels and to provide the Professional Services to Customer. The Professional Services, the Custom 4GX Panels and all Consumables designed by Singular in connection with the Professional Services or development of Custom G4X Panels and all intellectual property rights therein and related thereto are and shall remain the sole and exclusive property of Singular.
8.3
Customer acknowledges and agrees that (i) Singular shall not be precluded from rendering any services (including services similar to the Professional Services) to any third party(ies) or from performing internal development or commercialization activities with materials provided by a third party to Singular or materials independently developed by Singular, and (ii) third parties may submit similar or identical target molecules to Singular for custom applications, and nothing in this Agreement restricts Singular's right to provide custom panel products or services to such third parties.
8.4
Any Deliverables and Materials shall be owned by Customer. Notwithstanding anything to the contrary, Customer acknowledges and agrees that Singular may (i) internally use and modify (but not disclose) the Materials, Deliverables, Custom Content and any data, information or other material provided or submitted by Customer to Singular for the purposes of (A) providing the Professional Services to Customer and (B) generating Aggregated Anonymous Data, and (ii) freely use and make available Aggregated Anonymous Data for Singular's business purposes (including without limitation, for purposes of improving, testing, operating, promoting and marketing Singular's products and services). Aggregated Anonymized Data is not Customer data or information, and Singular may process Aggregated Anonymized Data for purposes other than the performance of the Services.
8.5
After completion of the Professional Services, unless otherwise set forth in a Quotation, the Deliverables will be retained in Singular's systems and accessible for download by Customer for up to thirty (30) days from the date the data link is sent to Customer. If more than one data link is sent to Customer, Deliverables from all sent data links will be accessible for download for up to thirty (30) days from the date the last data link is sent to Customer (the "Retention Period"). After the Retention Period, the Deliverables will be transferred to a deep archive storage for six (6) months (the "Recovery Period"), where retrieval may be subject to recovery fees. After the Recovery Period, the Deliverables will be permanently deleted and cannot be recovered.
8.6
After completion of the Professional Services, unless otherwise set forth in a Quotation, any remaining Materials may be retained by Singular for future testing or may be destroyed by Singular in its discretion. Singular will not transfer the Materials to any third party.
8.7
To the extent Customer provides Singular with any suggestions, ideas, enhancement or feature requests, improvements, feedback, recommendations, or information related to the Products and their performance, the Services, or Deliverables ("Feedback"), Customer hereby assigns all right, title, and interest in and to such Feedback to Singular. Except to the extent prohibited by applicable laws, Customer hereby grants to Singular a non-exclusive, worldwide, fully sublicensable, fully paid-up, royalty-free, irrevocable, perpetual license to all Product Improvements. Customer shall promptly disclose any Product Improvements to Singular. For this purpose, "Product Improvements" means all intellectual property rights (including patent and similar rights like utility models) on inventions conceived or reduced to practice by or for Customer that arise out of the use of Products (or the adaptation, modification or reverse engineering of any Product(s), in violation of this Agreement), and which relate to (a) development, design, manufacturing, layout, packaging or protocols or methods for using any Products, alone or with other Products or other devices and/or reagents; and/or (b) interfaces between any Products and other devices. Product Improvements shall not include data resulting from using Products (e.g., results of assays or sequencing of samples prepared using Products) or discoveries derived from such data (except to the extent covered by (a) or (b) above).
9. TERM AND TERMINATION.
9.1
Customer's obligation to purchase the applicable Product(s) or Services set forth in a Quotation becomes effective on the last date such Quotation is signed.
9.2
If an Instrument or Consumable is not delivered pursuant to Section 3, this Agreement will automatically terminate, with no further obligation to either party.
9.3
For Quotations for Professional Services, if no term is set forth in the Quotation, this Agreement shall continue for one year, unless terminated earlier as described in this Agreement.
9.4
If either party materially breaches a Quotation, the other party may terminate the applicable Quotation by giving the breaching party thirty (30) days prior written notice of such breach, unless the breach is cured within the notice period. If either party materially breaches this Agreement, the other party may terminate this Agreement (including any or all Quotations) by giving the breaching party thirty (30) days written notice of such breach, unless the breach is cured within the notice period.
9.5
Upon termination of a Quotation or this Agreement by Singular pursuant to Section 9.4, (a) any and all rights and licenses granted by Singular to Customer under this Agreement or the applicable Quotations(s) will immediately terminate; (b) Customer agrees to pay Singular all amounts due or accrued as of the date of such termination; and (c) each Receiving Party shall return to the Disclosing Party or, at the Disclosing Party's request, destroy (and so certify to the Disclosing Party) any Proprietary Information obtained from the Disclosing Party, subject to Section 8.6. This Section 9.5 and Sections 7, 8 and 10-15 (inclusive) shall survive any termination of this Agreement.
10. INDEMNIFICATION.
10.1 Singular.
Subject to Section 10.3, Singular will defend, indemnify, and hold harmless Customer from and against any liabilities, losses, and expenses, including reasonable attorneys' fees (in each case, only to the extent payable to unaffiliated third parties), arising from a third party claim that Customer's internal business use of the Product, when used in accordance with the Documentation and all other restrictions set forth in this Agreement, infringes the United States intellectual property rights of such third party. The foregoing obligation will not apply if (a) the Product was modified by anyone other than Singular, (b) the Product was combined with any other product or component not provided by Singular, (c) Customer continued use of the Product after being notified of its potentially-infringing nature, and (d) Customer refused any free update to the Product (including to the Software and Consumables) offered by Singular.
10.2 Customer.
Subject to Section 10.3, Customer will defend, indemnify, and hold harmless Singular and its respective agents, officers, directors, employees from and against any liabilities, losses, and expenses, including reasonable attorneys' fees (in each case, only to the extent payable to unaffiliated third parties), arising from a third party claim arising from or relating to any unauthorized use of the Product or other use of the Product in violation of Agreement, Customer's breach of this Agreement, Singular's use of the Materials or Custom Content, and Customer's use and/or its commercialization of the Deliverables (whether by or through Customer or otherwise). Customer shall not settle a claim on behalf of Singular without Singular's prior written consent.
10.3
Each party's indemnification obligations hereunder are conditioned upon the party seeking indemnification (the "Indemnified Party") providing the other Party (the "Indemnifying Party") (a) prompt written notice of the potentially-indemnifiable claim, (b) sole control of the defense and settlement thereof, and (c) reasonable assistance, at Indemnifying Party's expense, in such defense and settlement.
11. LIMITATION OF LIABILITY.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, (A) IN NO EVENT WILL SINGULAR (OR ITS LICENSORS OR SUPPLIERS) BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE PRODUCT OR ANYTHING ELSE PROVIDED IN CONNECTION WITH THIS AGREEMENT, THE DELAY OR INABILITY TO USE THE PRODUCT OR ANYTHING ELSE PROVIDED IN CONNECTION WITH THIS AGREEMENT OR OTHERWISE ARISING FROM THIS AGREEMENT, INCLUDING WITHOUT LIMITATION, LOSS OF REVENUE OR ANTICIPATED PROFITS OR LOST BUSINESS OR LOST SALES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF SINGULAR (OR ITS LICENSORS OR SUPPLIERS) HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES AND (B) THE TOTAL LIABILITY OF SINGULAR HEREUNDER, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), OR OTHERWISE, WILL NOT EXCEED, IN THE AGGREGATE, THE FEES ACTUALLY PAID TO SINGULAR IN THE TWELVE (12) MONTH PERIOD PRECEDING THE APPLICABLE CLAIM.
12. U.S. GOVERNMENT MATTERS.
Notwithstanding anything else, Customer may not provide to Singular or any other person (whether through the Service or any other means), or export or re-export, or allow the export or re-export of the Product, any Materials, data or information, or anything related thereto or any product thereof (collectively "Controlled Subject Matter"), in violation of any restrictions, laws or regulations of the United States Department of Commerce, the United States Department of Treasury Office of Foreign Assets Control, or any other United States or foreign agency or authority. Without limiting the foregoing, Customer acknowledges and agrees that the Controlled Subject Matter will not be used or transferred or otherwise exported or re-exported to countries as to which the United States maintains an embargo (collectively, "Embargoed Countries"), or to or by a national or resident thereof, or any person or entity on the U.S. Department of Treasury's List of Specially Designated Nationals or the U.S. Department of Commerce's Table of Denial Orders (collectively, "Designated Nationals"). The lists of Embargoed Countries and Designated Nationals are subject to change without notice. Use anything provided hereunder is representation and warranty that the user is not located in, under the control of, or a national or resident of an Embargoed Country or Designated National.
13. REGULATORY.
13.1
Instruments and Consumables are labeled "For Research Use Only" and "not for use in diagnostic procedures" or with a similar labeling statement. Customer acknowledges that (i) such Products have not been approved, cleared, or licensed by the United States Food and Drug Administration or any other regulatory entity whether foreign or domestic for any specific intended use, whether research, commercial, diagnostic, or otherwise, and (ii) Customer must ensure it has any regulatory approvals that are necessary for Customer's intended uses of such Products. Such Products must be used only in a lawful and ethical manner. Customer will comply with all applicable laws, regulations, and ethical guidelines promulgated by established national and international ethical bodies when using, maintaining, and disposing of such Products and the information generated from the use of such Products.
13.2
The Professional Services and Deliverables are provided for research use only and are not for use in diagnostic procedures or informing clinical decisions. Customer acknowledges that (a) the Professional Services and Deliverables have not been approved, cleared, or licensed by the United States Food and Drug Administration or any other regulatory entity, whether foreign or domestic, for any specific intended use, whether research, commercial, diagnostic, clinical, or otherwise, (b) the Professional Services will be conducted in laboratories that are not certified under the Clinical Laboratory Improvement Amendments and Good Laboratory Practices; (c) the results of the Professional Services and the Deliverables shall not be used for purposes other than research purposes, including without limitation, for human or veterinary diagnostic or treatment purposes, and (d) Customer must ensure it has any regulatory approvals that are necessary for Customer's intended uses of the Materials and/or Deliverables and (e) Singular shall not be precluded from rendering independent services to any third party(ies) or from performing internal development or commercialization activities with materials provided by a third party to Singular or independently developed by Singular.
14. MISCELLANEOUS.
If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. This Agreement is not (by operation of law or otherwise) assignable, transferable or sublicensable by Customer except with Singular's prior written consent. Singular may transfer and assign any of its rights and obligations under this Agreement freely and without consent. Singular may delegate any of its obligations under this Agreement to a third-party contractor without the written consent of Customer provided that Singular shall be responsible for the performance of its obligations under this Agreement by such subcontractor. This Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this Agreement, and that all waivers and modifications to this Agreement must be in a writing signed by both parties, except as otherwise provided herein. This Agreement shall take precedence over and shall govern over any inconsistent or conflicting terms contained within any other quotation, offer, order, or purchase order (even if signed), unless and solely to the extent that the parties expressly state in a signed writing that they intend to override this Agreement and the express section being overridden is identified. No agency, partnership, joint venture, or employment is created as a result of this Agreement and Customer does not have any authority of any kind to bind Singular in any respect whatsoever. Any additional or different terms in Customer's form(s) are hereby deemed to be material alterations and notice of objection to them and rejection of them is hereby given. Notwithstanding the forgoing, all other notices under this Agreement will be in writing and deemed to have been duly given when received, if personally delivered; when receipt is electronically confirmed, if transmitted by email; and upon receipt, if sent by certified or registered mail (return receipt requested), postage prepaid. Such notices must be directed to the individual signing this Agreement on behalf of a party or such other individual designated by a party. The Designated Services Contact may or may not be a different individual. This Agreement and any dispute arising out of or relating to this Agreement shall be governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict of laws provisions. The federal and state courts sitting in San Diego, California have proper and exclusive jurisdiction and venue with respect to any disputes arising from or related to the subject matter of this Agreement. Singular is permitted to disclose that Customer is one of its customers to any third-party (including without limitation in its publicity and marketing materials). Except as set forth in Section 10, there are no intended third party beneficiaries to this Agreement. Singular will not be liable for failure of or delay in performing obligations set forth in this Agreement, and will not be deemed in breach of its obligations, if such failure or delay is due to natural disasters or other causes reasonably beyond the control of Singular and reasonable notice of the delay is provided to Customer.

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San Diego, CA 92121
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